In the Autumn Statement, the Chancellor proposed a ban on lettings agents charging any fees to tenants prior to the commencement of their tenancy. These fees would usually contribute towards the cost of a credit reference, an inventory and drafting the tenancy agreement. 

At Dexters we have always tried to keep any charges to tenants as low as possible. We make sure any financial contribution from a tenant has been transparent before they consider renting through us and that it is wholly relevant to the work that is carried out on their behalf. 

A recent survey by Generation Rent published in the Evening Standard found that Dexters charged the lowest out of London’s 14 largest lettings agents.

Unfortunately, some agents have based their business model on tenants paying a much larger share of the charges and we believe this poor practice has come about due to the lack of any proper regulation in the industry.

Dexters is regulated by the Royal Institution of Chartered Surveyors (RICS), we are members of the Association of Residential Lettings Agents (ARLA) and adhere to the highest professional standards in the industry. Therefore, we view this proposal as a first step towards full licensing and regulation, which we welcome.

We are engaged in the consultation through our membership of ARLA.